ProActive Ecosystem
Security-First IT & Managed Services
Built for Modern Business
Service Tiers
Building from foundation to strategic leadership
IT Essentials
Foundation Layer
Support Services
- Help desk & ticketing
- Remote/onsite support
- User & device management
- Password resets & IAM
Centralized Services
- RMM monitoring & alerts
- AV/EDR protection
- Asset management
- Basic documentation
Office
Workplace Enablement
Enhanced Services
- M365/Google backup & DR
- Identity & MDM
- DNS filtering & SASE
- Vulnerability management
Security
- MFA enforcement
- Server hardening
- Firewall deployment
- Encryption controls
Business
Advanced Protection & Compliance
Advanced Security
- SIEM/SOC & log correlation
- IDS/IPS monitoring
- Vuln scanning & remediation
- Zero Trust architecture
Professional Services
- Risk assessments & pen tests
- Compliance (SOC 2, HIPAA)
- BCDR & tabletop exercises
- SSO/SAML integrations
Enterprise
Strategic Leadership & Governance
Complex Projects
- Multi-site/cloud rollouts
- M&A integration
- Advanced compliance
vCIO Services
- 12–36 month IT roadmap
- Budgeting & TCO optimization
- QBRs with KPIs
- Governance & audit prep
- Vendor management
Interactive Service Matrix
Compare capabilities side-by-side • Pin your tier • Highlight differences
IT Essentials
Core IT only
Office
$65 /user·mo*
Business
$95 /user·mo*
Enterprise
Multi-site + MDR/SIEM
Visual Summary
Hierarchy of capabilities
Strategic Leadership & Governance
Advanced Protection & Compliance
Workplace Enablement
Foundation Layer